OL97: Reasons Outlook May Access the Floppy Drive

 Last reviewed: January 19, 1998
Article ID: Q173564
The information in this article applies to:
  • Microsoft Outlook 97

SUMMARY

This article describes some of the reasons Microsoft Outlook 97 may appear to unnecessarily access the floppy disk drive.

MORE INFORMATION

There are several reasons Outlook may try to access the floppy disk drive:

  • Outlook may need to access a Personal Folder on the drive.
  • Outlook may attempt to save archive information to the drive.
  • Reminders may be trying to access a sound file on the drive.
  • WordMail may be searching for a template on the drive.

Outlook May Need to Access a Personal Folder on the Drive

To check the location of your Personal Folders follow these steps:

  1. On the Outlook Tools Menu, click Services.

  2. Click to select Personal Folders, and then click Properties.

  3. Verify the Path to the Personal Folder.

  4. Repeat steps 1-3 for each Personal Folder.

Personal Folders can have different names. For example, "my archive" or even a blank name that uses a space character are valid file names. To be certain you are checking the path of every Personal Folder in your messaging profile, look at the Properties for each Personal Folder listed on the Services Tab.

Outlook May Attempt to Archive Information to the Drive

To check the location of the archive folder, follow these steps:

  1. On the Tools Menu, click Options.

  2. Click the AutoArchive Tab.

  3. Check the path to the Default Archive File.

Reminders May Need to Access a Sound File on the Drive

To check the location of the sound file, follow these steps:

  1. On the Tools Menu, click Options.

  2. Click the Reminders Tab.

  3. Check the path for Play Reminder Sound.

WordMail May Need a Template on the Drive

To check the location of the template, follow these steps:

  1. On the Tools Menu, click Options.

  2. Click the E-mail Tab.

  3. If the "Use Microsoft Word as the e-mail editor" check box is selected, then check the path to the template. Click Template to check the location of the template.

Additional query words:
Version : WINDOWS:97
Platform : WINDOWS

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Last reviewed: January 19, 1998
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