PC Win: Err Msg: File Error

 Last reviewed: October 29, 1994
Article ID: Q101614
The information in this article applies to:
  • Microsoft Mail for Windows, versions 3.0, 3.0b, and 3.2

SYMPTOMS

When you select Demos from the Help menu, a "File Error" error message is generated.

RESOLUTION

Change the working directory for Microsoft Mail to point to the directory where MSMAIL.EXE is located.

STATUS

Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Here is the procedure for changing the working directory:

  1. In the Windows Program Manager, select the Microsoft Mail icon.

  2. From the File menu of Program Manager, choose Properties. This brings up a window displaying the properties associated with that icon.

  3. Press ALT+W. This moves the cursor to the working directory. Type in the complete path to the MSMAIL.EXE file. For example: c:\msmail.

  4. Choose the OK button.

Additional reference words: 3.00 3.0b 3.20 err msg errmsg alert
KBCategory: kbusage kbbug3.00 kbbug3.00b kbbug3.20 kberrmsg
KBSubcategory: MailPCWin

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: October 29, 1994
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.