PROFS: Err Msg: PWACSI Copy of PO USR Failed - Space

The information in this article applies to:

• Microsoft Mail Gateway to IBM PROFS and OfficeVision, version 3.4

SYMPTOMS

Version 3.4 of the Microsoft Mail Gateway to PROFS and OfficeVision cannot export the Microsoft Mail for PC Networks userlist to PROFS. Each time the export is attempted, the Host Access generates an Incident Report which reads:

   Incident Report Generated <date> <time>
   PWACSI Copy of PO USR Failed. Probably not enough disk space.

CAUSE

When the exported userlist reaches the 191 disk of Host Access, Host Access attempts to copy the file (which is named POSTOFFICE_name USR). If the file already exits on the 191 disk, the copy command issues and unexpected return code to Host Access.

RESOLUTION

There are two workarounds for this problem:

1. Store the Exported userlist on a disk other than the MSGATE's 191 disk.

2. Prior to exporting the userlist, rename the existing file on the MS-GATE's 191 disk, thus preventing the error caused by the unexpected return code.

STATUS

Microsoft has confirmed this to be a problem in version 3.4 of Microsoft Mail Gateway to PROFS. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.