PC Adm: Err Msg: Notice 22 Error Creating Mailbox

• Microsoft Mail for PC Networks, versions 2.1x, 3.0, 3.0a, and 3.2

SYMPTOMS

With versions 2.1x, 3.0, 3.0a, and 3.2 of Microsoft Mail for PC Networks, when you add new users to the Postoffice Address List (PAL), the following error may occur:

   Notice 22
   Error Creating Mailbox

CAUSE

Two possible causes of this error are:

• Insufficient network rights
• A missing or corrupted CONTROL.GLB file

RESOLUTION

NOTE: To change any files, all users must be logged off of the postoffice.

To resolve this problem, ensure you have adequate network rights. If your CONTROL.GLB file is missing or corrupted, either restore it from a backup copy or copy the CONTROL.GLB file from another postoffice and then use the MS-DOS DEBUG program to check that the next mailbag and mail message created are synchronized with the files already created.

The size of the CONTROL.GLB file should always be 8 bytes. If corruption has occurred, you can use the DEBUG program to reset the file size back to 8 bytes:

1. From the MS-DOS command prompt, type the following:

         debug control.glb
   

2. Type the following commands at the DEBUG prompts:

         -rcx
         cx 0000
         :8
         -f100,107,0
         -w
   

   The following appears:

         writing 0008 bytes
   

   Type the following:

         -q