X400: X400GATE.EXE Hangs on 74+ Characters in Subject Line

 Last reviewed: October 20, 1997
Article ID: Q115446
3.20 MS-DOS kbusage kbbug3.20 kbfix3.22

The information in this article applies to:

  • Microsoft Mail Gateway to X.400, version 3.2

SYMPTOMS

The X400GATE.EXE hangs when too many characters (74 or more) are in the subject line of the outgoing message. The same message coming into the system does not hang the gateway.

The gateway logs the messages before hanging with these errors (notice the negative byte count): 

   Extracting message from local message store:  0000xxxx
   ERROR 3 (creating PO1 originator address): Malformed address: type <0>
   ERROR 3 (converting PC mail message to X.400): No Originator Found
   ERROR 3 (converting PC mail message to X.400): Local from to x400 con...

   Pointer count: 256; byte count: -117212
Note: the SUBJECT length for this example was 170 characters.

CAUSE

Field length limitations cause this problem.

RESOLUTION

This affects messages coming in from Profs that you reply to. They come in fine but hang the gateway once you reply to them. If you forward the message it also works fine and does not hang the gateway.

STATUS

This problem was corrected in version 3.2.2.

STEPS TO REPRODUCE BEHAVIOR

  1. Set up the X.400 gateway.
2. Create a message in the Windows client. (MS-DOS handles the subject 
   differently and does not hang the gateway.) Send the message to an
   X.400 user.
3. Run the gateway. Notice that the gateway PC hangs when it tries to 
   send the message.

Additional reference words: 3.20
KBCategory: kbusage kbbug3.20 kbfix3.22
KBSubcategory: MailGWX400

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Last reviewed: October 20, 1997
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