PC Gen: ErrMsg: Unexplained Mail Message From *SPECIAL

• Microsoft Mail for PC Networks, versions 3.0, 3.0b, and 3.2
• Microsoft Mail Remote for MS-DOS, version 3.0
• Microsoft Mail Remote for Windows, version 3.2

SYMPTOMS

Users of versions 3.0 and 3.2 of Microsoft Mail for PC Networks may receive an unexplained mail message from *SPECIAL. For example:

   From:    *SPECIAL
   To:      Username
   Subject: *MAILBAG
   Date:    Thursday, September 23, 1993 10:37AM

   <<File Attachment:  *MAILBAG>>
   *MAILBAG

CAUSE

This error occurs when a mail message is sent to a user who is logged into the same mail account more than once.

For example, if a user leaves the Windows client running on the office computer then logs into Mail from home using a remote client, the double account results in the *SPECIAL message. Often these are caused by mail messages created by the remote client for remote specific tasks such as to include an update header request or a directory update request. Users do not often see these messages in their Inboxes because the mail system normally processes the request and deletes the message.

RESOLUTION

Versions 3.0 and 3.2 of Microsoft Mail for PC Networks were not designed to run in this configuration--with more than one client running at the same time for the same user on a postoffice. Always log off of mail from one client before logging on with another client.

MORE INFORMATION

Files received in this message may include, but are not limited to the following:

*SPECIAL RNETWORK.GLB