GTWY: EXTERNAL.EXE Doesn't Pick Up Mail from Outgoing Gateway

 Last reviewed: October 20, 1997
Article ID: Q118561
2.10 3.00 3.00b 3.20 MS-DOS kb3rdparty

The information in this article applies to:

  • Microsoft Mail for PC Networks, versions 2.1, 3.0, 3.0b, and 3.2

SYMPTOMS

EXTERNAL.EXE does not pick up mail from a particular outgoing gateway or indirect mail queue set up to be indirect through a secondary post office.

CAUSE

There are two possible causes of this problem:

  1. External has not been restarted since changes were made to the post office.
2. The "indirect network," "post office" or "MBG" sections in the 
   NETWORK.GLB file contain inproper information. (It has to have been
   inserted manually.)

RESOLUTION

  1. Restart External.
2. Check the values in the NETWORK.GLB file and the associated XTN for the 
   Indirect NET/PO/MBG value to ensure all are correct. The NETWORK.GLB
   format is:

      Gateway/network name
      MBG/XTN pointer
      Optional MBG pointer making above XTN pointer(SNADS/PROFS)
      Indirect
          Network name
          Post office name
          MBG value
The MBG value and name must match the NETWORK entry values for the indirect network definition as well as the post office and MBG values from the associated XTN file.

Additional reference words: po postoffice
KBCategory: kbusage
KBSubCategory: MailGW
KB: SRX930927000470

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Last reviewed: October 20, 1997
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