PC Mac: Err Msg: Application Unknown Has Unexpectedly Quit

 Last reviewed: June 5, 1996
Article ID: Q126591
The information in this article applies to:
  • Microsoft Mail for PC Networks, Macintosh workstation, version 3.0

SYMPTOMS

When you use version 3.0 of Microsoft Mail for PC Networks, Macintosh workstation and you attempt to send to an X.400 message from the Macintosh client, the following error may occur: 

   The application "unknown" has unexpectedly quit
   because an error of type 1 occurred.

CAUSE

The error can occur when the address contains country code, Administrative Management Domain, Private Management Domain, or Domain Defined Attribute type and value for the full address (For example, =us/admd=a/prmd=p/dda.type=r-1 /dda.value=aaaa bbbbb (c)).

WORKAROUND

Use additional address fields, such as Personal Name, Organization Name, Organization Unit Name, User Agent Identifier, or X.121 Address.

STATUS

Microsoft has confirmed this to be problem in version 3.0 of Microsoft Mail for PC Networks, Macintosh workstation. This problem was corrected in Macintosh workstation version 3.0.5. If you do not have version 3.0.5 (or later), you can find MACLIENT.HQX or MACLIENT.SEA, a self-extracting file, on the following services:

NOTE: MACLIENT.SEA is on the Microsoft Download Service (MSDL).

  • Microsoft's World Wide Web Site on the Internet 

          On the www.microsoft.com home page, click the Support icon.
      Click Knowledge Base, and select the product.

          Enter kbfile MACLIENT.HQX (size: 313590 bytes) 
                               , and click GO!
      Open the article, and click the button to download the file.


  • Internet (anonymous FTP)

          ftp ftp.microsoft.com
      Change to the Softlib/Mslfiles folder.
      Get MACLIENT.HQX (size: 313590 bytes) 

    

  • The Microsoft Network

          On the Edit menu, click Go To, and then click Other Location.
      Type "mssupport" (without the quotation marks).
      Double-click the MS Software Library icon.
      Find the appropriate product area.
      Locate and Download MACLIENT.HQX.

    

  • Microsoft Download Service (MSDL)

          Dial (206) 936-6735 to connect to MSDL
      Download MACLIENT.SEA

    

For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:



   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services



	
			
	















	






Additional reference words: 3.20

KBCategory: kbinterop kberrmsg kbbug3.00 kbfix3.0.5 kbfile

KBSubcategory: MailPCMac








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	Last reviewed:  June 5, 1996
	

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