MHS: Err Msg: Outpost: General File I/O Error

 Last reviewed: October 20, 1997
Article ID: Q126789
3.00 MS-DOS kb3rdparty kbenv

The information in this article applies to:

  • Microsoft Mail Gateway to MHS, version 3.0

SYMPTOMS

When messages with attachments are received through the MHS Gateway, the following error may occur: 

   Outpost: Could not create Microsoft Mail mail item
   Outpost: General file I/O error

CAUSE

This error message occurs when there is a problem with the subdirectories under MAILDATA\ATT.

RESOLUTION

To correct this problem, check the following:

  1. Rights of ATT subdirectories. This should be read/write, and the subdirectories should not be marked as hidden.

  2. Check to make sure all 16 subdirectories exist under the ATT subdirectory (AT0-AT9 and ATA-ATF). If any of these subdirectories does not exist, create it by using the MS-DOS MKDIR command or by choosing the File Manager Create Directory command.

Additional reference words: 3.00
KBCategory: kb3rdparty kbenv
KBSubcategory: MailGWMHS

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Last reviewed: October 20, 1997
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