PC Win: Err Msg: ...Too Many Entries Selected to Complete...

• Microsoft Mail for Windows, versions 3.2 and 3.2a

SYMPTOMS

In Microsoft Mail for Windows, you may not be able to retrieve a message that was sent from Microsoft Mail for AppleTalk Networks that has a large number of individual recipients on the To: line. If this occurs, you may get the following error:

   There are too many entries selected to complete the operation.
   Please select fewer entries.

NOTE: You will be able to read the same message in Microsoft Mail for PC Networks, MS-DOS workstation.

CAUSE

The above error will occur when a large number of recipients are selected to be included on the To: line when you compose a message. However, the Mail for AppleTalk Networks client does not have this limitation.

When the message arrives, the Windows client treats it as if it is a corrupt message.

RESOLUTION

You will have to sign into Mail using the MS-DOS client, and delete the "stuck" message.

Users should use groups when sending mail to large number of recipients. This will improve mail efficiency, as well.