PC Ext: Not Dial the Modem at the Regular Interval Variable

 Last reviewed: April 3, 1996
Article ID: Q148792
The information in this article applies to:
  • Microsoft Mail for PC Networks, versions 3.0, 3.2, and 3.50

SYMPTOMS

When mail is queued to a postoffice (PO) defined direct via modem, the External Mail program (EXTERNAL.EXE) does not dial the modem when the specified regular interval period expires.

CAUSE

One possible cause is that a large number of postoffices may be defined direct via modem. The External Mail program will cycle through this list until it finds mail queued for transfer. Then it checks to see if the Regular Interval variable has expired. The time required to cycle through the externally-defined postoffices may be longer than the Regular Interval variable, making it appear that the regular interval is being ignored.

WORKAROUND

Possible methods to maintain the Regular Interval variable are to reduce the number of externally-defined postoffices or to increase the Regular Interval variable time frequency.

KBCategory: kbenv
KBSubcategory: PCMailExt
Additional reference words: 3.00 3.00a 3.20 3.20a 3.50

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Last reviewed: April 3, 1996
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