PC OS2: Err Msg: Mail Database Cannot Be Reached

Last reviewed: October 4, 1994
Article ID: Q80191

The information in this article applies to:

Microsoft Mail for PC Networks, OS/2 workstation, versions 2.1e, 3.0, 3.0b, 3.2, and 3.2a

SYMPTOMS

The Presentation Manager client for Microsoft Mail for PC Networks is a recompiled version of the Windows client. It uses the Windows Libraries for OS/2 (WLO) to provide program functionality.

When the Presentation Manager client for Microsoft Mail for PC Networks is started, the program looks for a WIN.INI file in the OS2\DLL directory. If the file is not present in that directory, the following error message is displayed:

   Mail database cannot be reached

CAUSE

For Mail to work correctly, it is not necessary to use the WIN.INI settings to specify the mail database's drive or path; however, the WIN.INI file must be present.

RESOLUTION

To correct this error, create a text file with the name WIN.INI and save it in the OS2/DLL directory.

Additional reference words: 2.10e 3.00 3.00b 3.20 3.20a run start windows
compatibility libraries
KBCategory: kbusage
KBSubCategory: MailPCOS2

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Last reviewed: October 4, 1994
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