SMTP: Err Msg: 552 Error in Local Delivery

The information in this article applies to:

• Microsoft Mail Gateway to SMTP, versions 2.1 and 3.0

SYMPTOMS

Versions 2.1 or 3.0 of Microsoft Mail Gateway to SMTP may display these error messages:

   ERROR <user> is an invalid Courier Mailbox

   -or-

   ERROR translating message to Microsoft Mail

   -or-

   552 Error in local delivery

CAUSE

These errors indicate that the SMTP Gateway was unable to identify the recipient of the incoming message. These error messages may occur if:

• The recipient name of the address is not a valid Microsoft Mail user name.

  -or-

• The Microsoft Mail user name does not have "external" rights.

RESOLUTION

Ensure the recipient is a valid Microsoft Mail user name, and that the user has been given "external" rights through the Admin program. This is determined by the User Access Privileges field of the Local Admin-Modify menu--make sure EXTERNAL is selected for this field.

For more information on user access privileges, refer to the "Microsoft Mail Administrator's Guide."