Setup Program on Drive Other Than Windows Drive

 Last reviewed: January 16, 1997
Article ID: Q113578
The information in this article applies to:
  • Microsoft Access 97 for Windows
  • Microsoft Access version 7.0
  • Microsoft Access, version 2.0
  • Microsoft Excel 97 for Windows
  • Microsoft Excel for Windows 95, version 7.0
  • Microsoft Excel for Windows, versions 5.0, 5.0c
  • Microsoft Office for Windows 95, version 7.0
  • Microsoft Office for Windows, versions 4.0, 4.2, 4.3
  • Microsoft PowerPoint 97 for Windows
  • Microsoft PowerPoint for Windows 95, version 7.0
  • Microsoft PowerPoint for Windows, versions 4.0, 4.0c
  • Microsoft Project for Windows 95, version 4.1
  • Microsoft Project for Windows, version 4.0
  • Microsoft Word 97 for Windows
  • Microsoft Word for Windows 95, version 7.0
  • Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
  • Microsoft Works for Windows, version 3.0

SYMPTOMS

When you run the Setup program to install a program to a drive other than the drive that contains Microsoft Windows, the Custom setup dialog box does not display the disk space required on the drive that contains Microsoft Windows, even though the Setup program does install files to this drive.

For example, if Microsoft Windows is installed on drive C and you install a program to drive D, the Custom setup dialog box displays only the space required and the space available on drive D.

WORKAROUND

To view the space available and space required for some of the individual items that the Setup program installs, do the following:

  1. Select the option, such as Tools, in the Custom dialog box and click the Change Option button.

  2. The individual items that are installed for that option are displayed. Select an individual item in this dialog box (such as MS Info).

The directory for the currently selected item is displayed, as well as the required and available space on that drive.

Note that you cannot view the space required for all the files installed by the Setup program to the drive containing Microsoft Windows.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbsetup kbprb
KBSubcategory: offwin offwinsetup xlwin projwin ppt95 ppt97
Additional reference words: 1.00 1.10 2.00 3.00 4.00 4.00c 4.10 4.20 4.30
5.00 5.00c 6.00 6.00c 7.00 8.00 97 ppt95 ppt97 winppt off97 xl97

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Last reviewed: January 16, 1997
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