SMS Incorrectly Identifies Windows Clients as MS-DOS Clients

• Microsoft Systems Management Server versions 1.0 and 1.1

SYMPTOM

Systems Management Server client Setup incorrectly identifies a Windows Workstation as an MS-DOS client. (The [SMS] section in the SMS.INI file indicates "OS=1" for an MS-DOS client instead of "OS=2" for the Windows client.)

CAUSE

There are two possible causes:

• Systems Management Server Setup cannot find the WIN.COM file in the path.

  Setup cannot find WIN.COM in the PATH if the subdirectory for Windows is located to far down the path. For example, a system with the following path is detected as an MS-DOS client:

        PATH C:\;C:\DOS;C:\UTIL\PATH;C:\APPS\ORACLE;C:\APPS\PCTOOLS;C:\WFW311
  

  -or-

• The Systems Management Server batch process runs out of environment space.

WORKAROUND

To work around this problem (Do not change the SMS.INI file manually):

• If your Windows directory is listed far down your path statement, move the Windows subdirectory closer to the beginning of the path statement. For example:

        PATH C:\;C:\DOS;C:\WFW311;C:\UTIL\PATH;C:\APPS\ORACLE;C:\APPS\PCTOOLS
  

  -or-

• If the batch process is running out of environment space, place the following setting in the SYSTEM.INI of the Windows client:

        [NonWindowsApp]
        CommandEnvSize=1024
  

  For additional information, please see the following article in the Microsoft Knowledge Base:

        ARTICLE-ID: Q105668
        TITLE     : Windows Err Msg: Not Enough Environment Space
  
  

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2.