Despooler Fails to Retry After Package Distribution Errs

 Last reviewed: April 24, 1997
Article ID: Q153576

The information in this article applies to:
  • Microsoft Systems Management Server versions 1.0 and 1.1

SYMPTOMS

If you send packages to multiple distribution servers and the job fails to one of them (for example, because its network cable was unplugged), the despooler service will fail to resend the package.

CAUSE

After its initial failure to install the package, the despooler service creates a new instruction file to contain only the failed server. However, when despooler processes this instruction, it finds that no distribution servers are listed and deletes the instruction as complete.

MORE INFORMATION

Steps to Reproduce

  1. Create a site with two distribution servers.
2. Disconnect one distribution server from the network. 3. Distribute a package to both distribution servers.

Result: The jobs will complete; however, the package will only be distributed to one server.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. It has been fixed in Systems Management Server version 1.2.

Additional query words: prodsms despool
Keywords : smsgeneral
Version : 1.0 1.1 1.2
Platform : WINDOWS
Issue type : kbbug

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Last reviewed: April 24, 1997
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