SMS: Incorrect Remote Control Permissions Dialog Box

 Last reviewed: May 27, 1997
Article ID: Q166837
The information in this article applies to:
  • Microsoft Systems Management Server, version 1.2

SYMPTOMS

When a remote control session is established by a user whose user name contains a space, as in "FirstName LastName," the Remote Control Permissions dialog box on the system being remote controlled will display the either of the following:

  • Will you allow "FirstName" to LastName?

    -or-

  • Will you allow "FirstName" to ?? Unknown prompt from server?

The message that should be displayed is: 

   Will you allow "FirstName LastName" to Remote Control your machine?
where "FirstName LastName" is the Windows NT user name of the account that is attempting remote control.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The Remote Control Permissions dialog box on the client displays correctly and completely if the Remote Controlling user's name is only one word.

Additional query words: prodsms rc
Keywords : kbbug1.20 kbnetwork smsremtshoot kbbug1.20
Version : 1.2
Platform : Windows
Issue type : kbbug
Resolution Type : kbpending

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Last reviewed: May 27, 1997
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