SNAVER and SNA Manager Don't Display Service Pack Level

 Last reviewed: March 19, 1998
Article ID: Q173486
The information in this article applies to:
  • Microsoft SNA Server for Windows NT, version 3.0 and 3.0 (SP1)

SYMPTOMS

The SNA service pack level is not displayed when you use either the SNAVER utility or you click "About SNA Server Manager" on the Help menu. Only the SNA Server version and build numbers are displayed.

CAUSE

The service pack binaries show build number, but not service pack number.

RESOLUTION

Changes were made to the SNAVER utility to display the Evaluation, NFR (Not for Resale), Workstation, and retail version numbers. Changes were also made to SNA Server Manager's Help About dialog to display the SNA version string which is located in the following registry subkey: 

   HKEY_LOCAL_COMPUTER\Software\Microsoft\SNA Server\
   CurrentVersion\SNAVersion

STATUS

Microsoft has confirmed this to be a problem in Microsoft SNA Server 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Keywords          : kbbug3.00 kbbug3.00.sp1 prodsna snamanager kbfix3.00.sp2 kbnetwork
Version           : WinNT:3.0,3.0SP1
Platform          : winnt
Issue type        : kbbug

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Last reviewed: March 19, 1998
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