PRB: How to Handle the "invalid serial number" Error

Last reviewed: May 23, 1997
Article ID: Q123469

The information in this article applies to:

SourceSafe for MS-DOS, versions 2.0x, 3.01, and 3.02
SourceSafe for Windows, versions 2.0x, 3.01, and 3.02
SourceSafe for Macintosh, versions 2.0x, 3.01, and 3.02
SourceSafe for Windows NT, versions 2.0x, 3.01, and 3.02
SourceSafe for UNIX, versions 2.0x, 3.01, and 3.02

SYMPTOMS

The error "invalid serial number" occurs when a DEMO serial number has expired.

RESOLUTION

Issue a updated serial number by following these steps:

Run SERIALIZ on the computer with outdated serial number. For example:
```
      C:\SS\ADMIN\SERIALIZ <data directory>
```
This command gives a list of current serial numbers.

Install a new serial number. For example:

      C:\SS\ADMIN\SERIALIZ <data directory> -s<serial_num>

You can also reinstall the demo diskette to restart the 30 day period.

Keywords : kbusage SourceSafe ss3 vbwin
Version : 3.01 3.02
Platform : MACINTOSH MS-DOS NT UNIX WINDOWS
Issue type : kberrmsg

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Last reviewed: May 23, 1997
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