HOWTO: Get Help with Crystal Reports - International and U.S.

 Last reviewed: February 3, 1998
Article ID: Q100368
The information in this article applies to:
  • Professional and Enterprise Editions of Visual Basic, 16-bit only, for Windows, version 4.0
  • Professional Edition of Microsoft Visual Basic for Windows, version 3.0

SUMMARY

Microsoft supports setup and installation for the Crystal Reports product shipped with the Professional Edition of Microsoft Visual Basic version 3.0 for Windows. For other Crystal Reports support, please do not contact Microsoft. Please contact Seagate Software, which now owns and supports Crystal Report Writer.

NOTE: The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

MORE INFORMATION

The following lists international and U.S. telephone numbers you can call to get technical support for Crystal Reports.

Crystal Report Writer is now owned by Seagate Software. The phone numbers for Seagate Software, formerly Crystal Services, are:

Technical Support: 604-669-8379 General Information: 800-877-2340

The Web sites are: 

   http://www.crystalinc.com
   http://www.img.seagatesoftware.com
England (UK): 

   Company: Contemporary Software
   Phone: 1628-771299
   Fax: 1628-771523
France: 

   Company: Seagate Software
   Phone: 1-41-101600
   Fax: 1-46-047419
Germany: 

   Company: Seagate Software
   Phone: (0) 2154-916350
   Fax: (0) 2154-91370
Australia 

   Company: Aeronaut industries
   Phone: 2-9436 1175
   Fax: 2-9436 1184
   Email: sales@aeronaut.com.au
   Web: http://www.aeronaut.com.au
All others may contact Seagate in Vancouver, BC, Canada: 

   Phone: 604-681-3435
   Fax: 604-681-2934

REFERENCES

For a complete list of Crystal Reports support offerings, see the last three pages (PSS 1 - PSS 3) of the "Microsoft Visual Basic Professional Features Book 2" manual.

There is also a Crystal manual that comes with the Enterprise Edition of Visual Basic. The support policy for Crystal is in that book, appendix A. 

Keywords          : PrgCtrlsCus RefsProd vb416 VB4WIN kb3rdparty kbfasttip
Version           : WINDOWS:3.0, 4.0
Platform          : WINDOWS
Issue type        : kbhowto
Solution Type     : Info_Provided

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Last reviewed: February 3, 1998
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