System Hangs Using Super VGA Driver with Compaq QVision

 Last reviewed: November 22, 1994
Article ID: Q111570
The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.11

SYMPTOMS

When you use any of the Windows for Workgroups Super VGA video drivers with the Compaq QVision video card, your system stops responding (hangs) when you try to start Windows.

WORKAROUND

To work around this problem, use the VGA video driver or one supplied from Compaq.

To change your video driver:

  1. Change your current directory to the Windows directory. For example, type "cd \windows" (without the quotation marks) at the MS-DOS command prompt, and then press ENTER.

  2. Run Windows Setup by typing "setup" (without the quotation marks) at the MS-DOS command prompt, and then press ENTER.

  3. Choose a different video driver, and then exit Setup.

STATUS

Microsoft has confirmed this to be a problem in Windows for Workgroups version 3.11. We are researching this problem and will post new information here as it becomes available.

KBCategory: kbhw kbdisplay kbgraphic kb3rdparty kbbuglist
KBSubcategory: wfw wfwg windrvr
Additional reference words: 3.11 SVGA256.DRV hang lock freeze

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Last reviewed: November 22, 1994
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