GP Fault in Ventura 4.0 After Installing Windows 3.1

 Last reviewed: November 23, 1994
Article ID: Q84416
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SYMPTOMS

After you install Microsoft Windows version 3.1, you may receive the following error message: 

   General Protection Fault Error in module VPWINLIB.DLL
This error occurs in version 4.0 of Ventura for Windows and can be corrected by freeing up more memory for Ventura's use.

MORE INFORMATION

Ventura 4.0 for Windows requires at least 3 MB of free RAM (conventional plus extended memory) to run with standard mode Windows. After installing Windows 3.1, less memory is available to Ventura for operation.

Ventura technical support suggests that you not load unnecessary TSRs and device drivers that may take up conventional and extended memory (if loaded into the UMA, upper memory area).

Also, set the BUFFERS statement in the CONFIG.SYS file to at least 15. The TEMP variable should point to its own TEMP directory contained in the root directory. (There may be problems with Ventura's operation when the TEMP variable is set to the root directory, the MS-DOS directory, or a directory contained on a RAM drive.)

For additional information, contact Ventura Technical Support.

The Ventura products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kb3rdparty kberrmsg
KBSubcategory: win31
Additional reference words: gpf 3.10 3.11 err msg 3rdparty

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Last reviewed: November 23, 1994
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