Bitfax May Cause GP Fault in Windows 3.1

 Last reviewed: November 23, 1994
Article ID: Q84465
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11
  • Microsoft Excel for Windows, version 4.0
  • Microsoft Word for Windows, version 6.0

SUMMARY

You may experience a general protection (GP) fault similar to the following when using Bit Software Bitfax with Microsoft Write or version 4.0 of Microsoft Excel running under Microsoft Windows version 3.1: 

   Write caused GP Fault in COMMDLG.DLL at 0003:3AD3
If you choose the Ignore button, you should be able to continue normally.

If you use the Bitfax driver with version 6.0 of Microsoft Word for Windows, you may receive a GP fault in KRNL386.EXE.

CAUSE

The GP fault is caused by Bitfax. Bit Software is aware of the problem and is working on an update.

MORE INFORMATION

For more information, please call Bit Software technical support.

The Bitfax product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbtool kb3rdparty kbinterop kbprb
KBSubcategory: win31
Additional reference words: gpf 3.10 3.11 3rdparty 4.00 winword 6.00

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Last reviewed: November 23, 1994
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