Microcom's Carbon Copy for Windows and Windows 3.1

 Last reviewed: November 23, 1994
Article ID: Q84682
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SUMMARY

If you are running version 1.0 of Microcom's Carbon Copy for Windows with Microsoft Windows version 3.1, you need to obtain the 1.0b upgrade patch to avoid Setup problems and to use all of the features of Windows 3.1, such as new video and sound drivers. This patch is available from Microcom Technical Support.

MORE INFORMATION

If Microcom's Carbon Copy for Windows is installed, Setup may fail when you upgrade from Windows 3.0 to Windows 3.1 because of modifications made to several entries in the SYSTEM.INI file.

This problem does not occur with the version 1.0b patch.

WORKAROUND

To work around this problem:

  1. At the MS-DOS command prompt, rename the SYSTEM.INI file to SYSTEM.XXX by typing the following: 

          REN SYSTEM.INI SYSTEM.XXX

  2. At the MS-DOS command prompt, rename the SYSTEM.CCW file to SYSTEM.INI by typing the following: 

          REN SYSTEM.CCW SYSTEM.INI

  3. Install Windows.

  4. Reinstall Carbon Copy for Windows.

This problem does not occur with the version 1.0b patch.

Carbon Copy for Windows is manufactured by Microcom, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kb3rdparty kbdisplay kbsound kbprb
KBSubcategory: win31
Additional reference words: 3.10 3.11 3rdparty remote hang fail lock third
party

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Last reviewed: November 23, 1994
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