Certus NoVi TSR Hangs in Windows 386 Enhanced Mode

 Last reviewed: November 23, 1994
Article ID: Q88158
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SYMPTOMS

Certus NoVi is an anti-virus terminate-and-stay-resident (TSR) program. Certus NoVi version 1.01 causes the system to hang when you exit Windows 3.1. This occurs only when running Windows 3.1 in 386 enhanced mode.

MORE INFORMATION

When you perform a standard installation of NoVi version 1.01, NoVi adds the following lines to your AUTOEXEC.BAT file: 

   c:\novi\noviboot.exe
   c:\novi\novitsr.exe
According to Certus technical support, there are updated drivers available (version 1.1) that correct this problem. The updated files can be obtained by contacting Certus technical support.

(Note that NoVi version 1.1 adds NOVIWIN.EXE to the load= line in the WIN.INI file, and creates a group called NOVI.)

KBCategory: kb3rdparty kbprb
KBSubcategory: win31
Additional reference words: 3.10 3.11 3rdparty

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Last reviewed: November 23, 1994
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