Windows Err Msg: Unable to Install TrueType Fonts

 Last reviewed: July 20, 1995
Article ID: Q88753
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SYMPTOMS

When the Path statement in the AUTOEXEC.BAT file does not contain the Windows directory and drive letter, you may receive the following error message if you install TrueType fonts from a logical drive other than the one containing Windows. 

   Unable to Create File:

   Unable to install the <Font Name> font. The font file may be
   damaged. Check with your font vendor about obtaining a new file.

CAUSE

This error message can occur under the following conditions:

  • The Path statement in the AUTOEXEC.BAT file does not contain the Windows directory and driver letter.

    -or-

  • Your CONTROL.EXE file is corrupt.

WORKAROUND

Check the AUTOEXEC.BAT file to be sure that your Windows directory and drive letter are in the Path statement. If they are missing, add them.

If the Path statement is okay, your CONTROL.EXE file may be corrupt. Use the EXPAND utility to copy this file from the original Windows disks to your Windows directory. From the MS-DOS prompt, enter a command similar to the following 

   expand <a>:control.ex_ <c>:\<windows>\control.exe
where <a>: is your floppy drive letter, <c> is your hard drive letter, and <windows> is your Windows directory.

MORE INFORMATION

If you attempt to install TrueType fonts from the same logical drive and the drive letter for the WINDOWS directory is not included, then the FOT and TTF files are be placed in the WINDOWS directory instead of the SYSTEM subdirectory.

For additional information, please see the following article(s) in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q112857
   TITLE     :WFWG 3.11: Errors Reinstalling Fonts

KBCategory: kbprint kberrmsg
KBSubcategory: win31
Additional reference words: 3.10 3.11 ttf tt true type

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Last reviewed: July 20, 1995
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