Using IRMA Workstation for Windows with Windows 3.1

Last reviewed: November 21, 1994
Article ID: Q89075
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SYMPTOMS

When installing or running Digital Communications Associates' (DCA) IRMA Workstation for Windows, your computer may lock or freeze. This usually occurs when running the IRMA COMMCHK program and when:

  • The IRMA card is not found
  • There is a hardware conflict with the IRMA card

CAUSE

The IRMA Card Is Not Found

The DCA IRMA Workstation for Windows may not recognize or detect your IRMA card on an IBM 40 PS/2 with Microsoft Windows operating system version 3.1.

If this problem occurs, you need to obtain the Configuration Diagnostic Disk version 2.1 from DCA.

There Is a Hardware Conflict with the IRMA Card

The IRMA card needs a unique Base I/O Address, UMA address, and IRQ. If there is another card attempting to use these areas, then the IRMA card will not function properly.

DCA IRMA Workstations for Windows is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.


KBCategory: kbusage kb3rdparty kbhw kbprb
KBSubcategory: win31
Additional reference words: 3.10 3.11 lockup lock up freeze hang crash stop
3rdparty


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Last reviewed: November 21, 1994
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