General Protection Fault with Winfax Pro 2.0

Last reviewed: November 23, 1994
Article ID: Q89226

The information in this article applies to:

Microsoft Windows operating system versions 3.0, 3.0a, 3.1, 3.11

SYMPTOMS

When you use Delrina WinFax Pro 2.0 with Microsoft Windows version 3.1, a general protection (GP) fault occurs and your system stops responding (hangs). When you use WinFax Pro 2.0 with Windows 3.0, an unrecoverable application error (UAE) occurs.

CAUSE

According to Delrina Technical Support, if you are using EMM386.EXE, the default value for the amount of memory that is reserved for buffered direct memory access (DMA) may not be enough for your system.

WORKAROUND

Increase this value to 64 kilobytes using the following syntax:

   DEVICE=C:\WINDOWS\EMM386.EXE D=64

MORE INFORMATION

For more information, contact Delrina Technical Support.

WinFax Pro 2.0 is manufactured by Delrina Technology, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kb3rdparty kbprb
KBSubcategory: wincomm win30 win31
Additional reference words: gpf Win fax 3.10 3.11 crash lockup lock up
3.00a 3.00 3rdparty

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Last reviewed: November 23, 1994
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