Windows Err Msg: General Protection Fault in Module Calisto

 Last reviewed: November 23, 1994
Article ID: Q92632
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11
  • Microsoft Productivity Pack for Windows, version 3.1

SYMPTOMS

You may receive the following error message if you run Microsoft Productivity Pack for Windows version 3.1 with versions earlier than 2.05 of YourWay software: 

   General Protection Fault in Module Callisto

WORKAROUND

To correct this error with version 2.05 of YourWay, disable the YourWay software by removing "C:\YOURWAY2\ywyqm.exe" (without the quotation marks) from the LOAD= line in the Windows WIN.INI file.

STATUS

Prisma Software has released version 3.0 of their YourWay product. This version does not install on the LOAD= line in the WIN.INI file, but generates the same error message if YourWay is running concurrently with Productivity Pack version 3.1.

Prisma is researching the problem.

YourWay software is manufactured by Prisma Software, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kb3rdparty kberrmsg
KBSubcategory: win31 gpf
Additional reference words: 3.10 3.11 your way calisto 3rdparty

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 23, 1994
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.