HP Fast Ethernet Network Adapters Fail with Incorrect Cabling

Last reviewed: August 28, 1995
Article ID: Q131544

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you use the Hewlett-Packard (HP) J2577A 10/100VG EISA LAN adapter or J2573A 10/100VG ISA LAN adapter with Windows 95, your computer may stop responding (hang), or you may receive the following error message:

   Your adapter is not working.

CAUSE

These HP network adapters run at 10 or 100 Mbps and have separate ports for the two speeds. If you start your computer with a 10-Mbps cable plugged into the 100-Mbps port, a 100-Mbps cable plugged into the 10-Mbps port, or no network cable plugged into either port, the NDIS 2 driver hangs the computer after the NET START command. The NDIS 3 driver displays the error message stated above when Windows 95 starts.

RESOLUTION

To resolve this problem, connect the correct network cable to the appropriate port on the network adapter.

KBCategory: kbnetwork kbhw kb3rdparty kberrmsg
KBSubcategory: wpp95 win95
Additional reference words: 95 100-VG 100/VG

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Last reviewed: August 28, 1995
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