Warning Msg: Windows Cannot Determine if it Can Remove this...

Last reviewed: August 30, 1996
Article ID: Q132636
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

When you select Eject PC or otherwise try to warm undock your computer, Windows prompts you with following warning dialog box:

   Windows cannot determine if it can remove this device safely.

   To try removing this device, make sure you have closed all your
   documents and programs, and then click Test.

   If the test is successful, you can probably remove this device safely.
   If you encounter problems, you cannot remove this device safely while
   Windows is running. You must turn off your computer, and then remove
   this device.

   What do you want to do?

   Test    Cancel

   [ ] Device can be removed safely. Do not display this message again.

CAUSE

In order to prepare for undocking, Windows must remove the devices in the docking station. Windows prompts programs and device drivers if it is safe to remove a device before it removes it. However, sometimes Windows is unsure if it is safe to remove a device. When this happens, Windows prompts you to test the removal of the device.

RESOLUTION

The first time you see this warning dialog box, click Test. If the warm undocking proceeds without any errors, then it is probably safe to remove the device, and you can select the "Device can be removed safely. Do not display this message again" check box.

If the computer locks up or otherwise malfunctions, click Cancel, and do not try warm undocking with this computer in the future.


KBCategory: kbui kbhw kbenv
KBSubcategory: posfest win95
Additional reference words: 95


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Last reviewed: August 30, 1996
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