Unable to Restore cc:Mail After Opening .wri File

 Last reviewed: August 30, 1996
Article ID: Q132790
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

When you open a file with a .wri extension from cc:Mail version 2.1, WordPad starts automatically, and the cc:Mail window is minimized, but you are unable to restore the cc:Mail window after closing WordPad.

CAUSE

When you run a .wri file from cc:Mail, cc:Mail attempts to run the program that the .wri extension is associated with, and the cc:Mail window is minimized. Even after you upgrade to Windows 95, the following line, found in the [extensions] section of the Win.ini file, causes .wri files to be associated with Write.exe: 

   wri=write.exe ^.wri
However, in Windows 95, Write.exe has been replaced with a program stub that starts WordPad (Wordpad.exe). Therefore, when you open a .wri file from cc:Mail in Windows 95, Write.exe starts, which in turn starts WordPad. When you then quit WordPad, the Write.exe stub remains in memory. Because the original program run from cc:Mail, Write.exe, has not been closed, the cc:Mail window is not automatically restored. In fact, the cc:Mail window cannot be restored until the Write.exe program is closed.

RESOLUTION

Modify the [extensions] section of the Win.ini file so that the line that reads 

   wri=write.exe ^.wri
reads: 

   wri=c:\progra~1\access~1\wordpad.exe ^.wri
NOTE: Changing the program that .wri files are associated with in Windows Explorer does not correct this problem.

MORE INFORMATION

cc:Mail is manufactured by cc:Mail, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbenv kbui kb3rdparty
KBSubcategory: posfest win95 appscomp
Additional reference words: 95



THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 30, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.