Problems with Finale 2.0 for Windows

• Microsoft Windows 95

SYMPTOMS

Finale 2.0 for Windows may no longer work correctly after you restart Windows 95. The notes may be displayed as characters, and you may receive an error message when you try to print.

CAUSE

Finale 2.0 for Windows Setup incorrectly references in the Win.ini file the fonts it installs.

RESOLUTION

You must manually install the Finale 2.0 for Windows fonts. To do so, follow these steps:

1. Click the Start button, point to Settings, and then click Control Panel.

2. Double click the Fonts folder.

3. On the File menu, click Install New Font.

4. In the Folders box, double-click the Windows folder.

5. Click Select All, and then click OK.

MORE INFORMATION

If Windows 95 is installed first and Finale is installed afterwards, Finale works properly until Windows 95 is restarted. The incorrect font specification problem surfaces when Windows 95 restarts and tries to read the fonts.

If you upgraded an existing copy of Windows or Windows for Workgroups to Windows 95, and Finale was already installed, manual installation of the fonts is required.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.