Setup Hangs During Hardware Detection on IBM ThinkPad

Last reviewed: August 22, 1995
Article ID: Q135207

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

When you are installing Windows 95 on an IBM ThinkPad computer, Setup may stop responding (hang) while it is detecting the hardware in the computer.

CAUSE

Setup may fail to correctly detect the installed video capture device. When this occurs, Setup may attempt to detect the CD-ROM drive in a way that addresses the video capture device, causing the system to hang.

RESOLUTION

Run Setup again and choose the Safe Recovery option when you are prompted. Repeat this process, if necessary, until Setup finishes.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbsetup kbhw
KBSubcategory: posfest win95
Additional reference words: 95

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 22, 1995
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.