Mouse Pointer Moves Erratically with Matrox Video Card

 Last reviewed: September 1, 1995
Article ID: Q135949
The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Plus! for Windows 95

SYMPTOMS

When you are using the Wizard feature in Microsoft Word version 6.0c for Windows, the mouse pointer may move erratically, or freeze. The problem may be worse if you are using a desktop theme.

CAUSE

This problem can occur if you are using a Matrox Impression Video display driver. This driver is incompatible with Windows 95.

RESOLUTION

To work around this problem, use either of the following methods:

  • Contact the manufacturer of the video card to inquire about obtaining an updated driver.
  • Disable the desktop theme. To do so, follow these steps:

    1. In Control Panel, double-click the Desktop Themes icon.

    2. In the Theme box, click Windows Default, and then click OK.

KBCategory: kb3rdparty
KBSubcategory: plusfest win95 winplus
Additional reference words: 95

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Last reviewed: September 1, 1995
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