Error Message: A Fatal Error Has Occurred in VxD VMCPD

Last reviewed: July 17, 1996
Article ID: Q136255
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

After you install Windows 95, you may see the following error message on a blue screen the first time the computer restarts:

   Windows: A fatal error 0D has occurred at 0028:xxxxxxxx in VXD
   VMCPD(01) + 000026B. The current application will be terminated.

If you press any key, you see the same error message. If you press CTRL+ALT+DEL to restart the computer, the same error message occurs.

You can start Windows 95 using Safe mode.

CAUSE

This problem can occur on computers using a Cyrix 486DLC processor and a Cyrix FastMath coprocessor. Some computers with this processor and coprocessor are not compatible with Windows 95.

RESOLUTION

To work around this problem, disable support for the coprocessor in Windows 95. To do so, follow these steps:

  1. Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Safe Mode from the Startup menu.

  2. Click the Start button, point to Settings, and then click Control Panel.

  3. Double-click the System icon.

  4. On the Device Manager tab, double-click the System Devices branch.

  5. Click Numeric Data Processor, and then click Properties.

  6. On the Settings tab, click the "Never use the numeric data processor" check box to select it, and then click OK.

  7. When you are prompted to restart your computer, do so.

MORE INFORMATION

Vmcpd.vxd controls the floating-point operations in Windows 95.


KBCategory: kbsetup kbhw
KBSubcategory: win95
Additional reference words: 95 exception


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Last reviewed: July 17, 1996
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