No Sounds in Da Vinci eMAIL After Restarting Windows 95

• Microsoft Windows 95

SYMPTOMS

Although you use the Sounds tool in Control Panel to assign sounds to events in Da Vinci eMAIL, the sounds are no longer assigned the next time you start Windows 95.

CAUSE

When you assign sounds to Da Vinci eMAIL events, the information is written to the registry. However, when the Da Vinci eMAIL program starts, it looks for sound information in the Win.ini file. If it does not find sound event information in the Win.ini file, it creates sound event entries in the [sounds] section of the file, but does not assign default values to the entries.

The next time you start Windows 95, the blank entries for Da Vinci eMAIL sound events are copied automatically to the registry, overwriting the entries you created using the Sounds tool.

RESOLUTION

Please contact the program's manufacturer to inquire about a possible upgrade to the program that resolves this issue.

STATUS

This situation is most likely caused by design changes in Windows 95. Microsoft has confirmed that it is not caused by a problem in Windows 95.

MORE INFORMATION

Da Vinci eMAIL is manufactured by Da Vinci Systems Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.