Using the Xerox 4700II Printer with Windows 95

Last reviewed: September 13, 1995
Article ID: Q136550
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

  • When you try to print in landscape mode on the Xerox 4700II color printer, you receive portrait output.

    -or-

  • You receive the following error message when you print to the Xerox 4700II color printer:

          ERROR: undefined
          OFFENDING COMMAND:
          STACK:
    

CAUSE

Windows 95 does not support the Xerox 4700II color printer.

The error message stated above occurs if you use the QMS 100 model 30 printer driver with this Xerox printer.

RESOLUTION

Xerox provides drivers for this printer for previous versions of Windows, but these drivers must be updated to be compatible with Windows 95. You may want to contact Xerox to inquire about the possibility of obtaining updated drivers.

MORE INFORMATION

The following table lists the Xerox 4700II color printer drivers:

   Language     Driver Name    Size      Date      Version
   -------------------------------------------------------
   PCL-5        4700pcl5.drv   185,867   9/29/93   1.1.0
   PostScript   X4700ii.drv    246,032   6/8/94    3.56.5

The third-party products discussed in this article are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.


KBCategory: kb3rdparty kbprint kbprb
KBSubcategory: win95
Additional reference words: 95 wwt


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 13, 1995
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.