Xircom PE3 Network Adapter Card Hangs on HP Omnibook 600

 Last reviewed: February 12, 1997
Article ID: Q137071
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

Windows 95 may stop responding (hang) on a Hewlett-Packard (HP) Omnibook 600 computer using a Xircom Pocket Ethernet PE3 network adapter when you are using the Windows 95 protected-mode drivers for the network adapter.

If you restart Windows 95 in Safe mode, Device Manager displays no errors for the Xircom PE3 network adapter.

CAUSE

The Windows 95 protected-mode Xircom network adapter card drivers are not compatible with the HP Omnibook 600 laptop computer.

RESOLUTION

Use the real-mode drivers supplied by the manufacturer with the network adapter card. To change the driver type in Windows 95, perform the following steps:

  1. In Control Panel, double-click the Network icon.

  2. Click the Xircom PE3 network adapter, and then click Properties.

  3. On the Driver Type tab, click the "Real mode (16-bit) NDIS driver" option button, and then click OK.

  4. Click OK, and restart your computer when you are prompted.

  5. Install the real-mode network drivers using the disks supplied by the manufacturer.

For additional information about installing the real-mode drivers, please consult the documentation included with the network adapter, or contact the manufacturer.

MORE INFORMATION

The Windows 95 protected-mode Xircom drivers are not known to cause this problem with any other computers.

KBCategory: kbhw
KBSubcategory: win95 nethw
Additional reference words: 95

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 12, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.