Err Msg: Cannot Find a Device File...Vnetsup.vxd

Last reviewed: December 15, 1997
Article ID: Q137454
The information in this article applies to:
  • Microsoft Windows 95

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder.

SYMPTOMS

When you start Windows 95, you may receive the following error message:

   Cannot find a device file that may be needed to run Windows or a
   Windows application.

   The Windows registry or System.ini file refers to this device file,
   but the device file no longer exists.

   If you deleted this file on purpose, try uninstalling the associated
   application using its uninstall program or setup program.

   If you still want to use the application associated with this device
   file, try reinstalling that application to replace the missing file.

     Vnetsup.vxd

CAUSE

This problem can occur if you remove the Microsoft Network components in Network properties. When you do so, a reference to the Vnetsup.vxd file is not removed from the registry.

RESOLUTION

To work around this problem, use either of the following methods:

  • Use Registry Editor to delete the StaticVxD value in the Vnetsup subkey under the following registry entry:

          HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\VxD\vnetsup
    

    For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.

    WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

  • Install and remove network components. To do so, follow these steps:

    1. In Control Panel, double-click Network.

    2. Click Add, click Adapter, and then click Add.

    3. In the Manufacturers box, click Detected Network Driver. In the

          Network Adapters box, click Existing NDIS2 Driver, and then click
          OK.
    

    4. If you have not entered a workgroup name and a computer name

          previously, you are prompted to do so. If you are prompted, fill
          in the appropriate fields on the Identification tab.
    

    5. Click OK or Close until you return to Control Panel. When you are

          prompted to restart your computer, do so.
    

    6. In Control Panel, double-click Network.

    7. Click the network adapter, and then click Remove.

    8. Click OK. When you are prompted to restart your computer, do so.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


Additional query words: 95
Keywords : win95 kbfaq
Version : 95
Platform : WINDOWS


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Last reviewed: December 15, 1997
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