System Agent Tasks Halted by ScanDisk Results Message

• Microsoft Windows 95
• Microsoft Plus! for Windows 95

SYMPTOMS

Some tasks scheduled in System Agent may not be run, and the ScanDisk Results dialog box may remain on the screen.

CAUSE

The Display Summary option for a ScanDisk task is set to Always.

The default ScanDisk tasks that are created when you install System Agent are set to display a summary only if errors are found. However, the default for new ScanDisk tasks is to always display the ScanDisk summary.

RESOLUTION

To change the summary option for a ScanDisk task, follow these steps:

1. In System Agent, click the ScanDisk task you want to change, and then click Change Schedule on the Program menu.

2. Click Settings.

3. Click Advanced.

4. In the Display Summary box, click the Never or the Only If Errors Found option, and then click OK.

5. Click OK, and then click OK.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Plus! version 1.0 for Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

When you use the Always option, ScanDisk pauses until you close the Results dialog box. To run tasks unattended, you should use the Never or Only If Errors Found option for ScanDisk tasks.