Error Message: Cannot Display This Help File. Try Opening...

 Last reviewed: March 12, 1997
Article ID: Q140708
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

When you try to open a Windows Help file on a full-access network share, you may receive the following error message: 

   Cannot display this Help file. Try opening the Help file again, and
   if you still get this message, copy the Help file to a different
   drive, and try again. (136)

CAUSE

This behavior can occur if the Help file you are trying to open is currently open on a computer running Microsoft Windows NT.

RESOLUTION

To work around this behavior, use any one of the following methods:

  • Copy the Help file to a different name or location.
  • Close the Help file on the computer running Windows NT.
  • Change the access type for the network share to read-only.
  • Add a second network protocol in Network properties.

MORE INFORMATION

This behavior occurs only if you try to open a Help file on a Windows 95- based computer and the Help file is currently open on a Windows NT-based computer. Other computers running Windows NT 3.x, Windows 3.1x, or Windows for Workgroups 3.1x can open the Help file while it is open on a Windows NT- based computer.

Additional query words: 95 error 136
Keywords : kbnetwork win95 kbnetwork
Version : 95
Platform : WINDOWS

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Last reviewed: March 12, 1997
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