Cannot Open Fax: "A Problem Occurred While Working with..."

 Last reviewed: March 20, 1998
Article ID: Q141696
95 WINDOWS kbatwork kberrmsg

The information in this article applies to:

  • Microsoft Windows 95

SYMPTOMS

When you open a received fax, you may receive the following error message: 

   A problem occurred while working with, or connecting to, a linked
   or an embedded object or its source application.

CAUSE

This error can occur if one or more of the following files is missing or damaged:

  • Awview32.dll
  • Mfc30.dll
  • Mfcans32.dll
  • Mfco30.dll
  • Mfcuia32.dll

RESOLUTION

Check the size and date of the files, and extract new copies of the files from your original Windows 95 disks or CD-ROM. For information about using the Extract tool, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q129605
   TITLE     : How to Extract Original Compressed Windows Files

MORE INFORMATION

The files listed above are necessary for Fax Viewer to load. These files (except for Awview32.dll) are used by many programs and are not removed or reinstalled if you remove or reinstall Microsoft Exchange, Microsoft Fax, or Fax Viewer.

KBCategory: kbatwork kberrmsg
KBSubcategory: win95 exchange awfax
Additional reference words: 95 corrupted
Keywords : awfax exchange win95 kbatwork kberrmsg
Version : 95
Platform : WINDOWS

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Last reviewed: March 20, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.