NetWare Print Jobs Always Use Form Zero

The information in this article applies to:

• Microsoft Windows 95

SYMPTOMS

When you are using the Microsoft Client for NetWare Networks, all print jobs revert to form zero, even if a different form number or name is used.

CAUSE

The option to select a form on the Capture Settings tab in the printer's properties is not functioning. Entering a form number or name other than form zero has no effect when you are using the Microsoft Client for NetWare Networks.

RESOLUTION

To work around this problem, use the following steps.

NOTE: This workaround requires using a real-mode Novell NetWare client.

1. Configure your computer to use a real-mode NetWare client (such as NETX or VLM).

2. Place a capture statement specifying the proper form in the login script.

3. Configure the printer driver in Windows 95 to print to LPT1.DOS (or LPT2.DOS, and so on).

4. Restart the computer.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.