Fatal Exception 0E in Ios.vxd with SCSI Printer

 Last reviewed: March 17, 1998
Article ID: Q149563
95 WINDOWS kbfile kbprint kberrmsg

The information in this article applies to:

  • Microsoft Windows 95

SYMPTOMS

When you have a SCSI printer powered on, online, and connected to a configured SCSI port, you may receive the following error message on a blue screen when you start Windows 95: 

   Fatal exception 0E at 0028:<xxxxxxxx> in VxD IOS(01)+<xxxxxxxx>.
When you receive this error message, you cannot install or use the printer in Windows 95. You must turn the printer off or disconnect it from the SCSI port to start Windows 95.

CAUSE

There is a problem in the Ios.vxd file that causes this error if an unknown SCSI device is enumerated.

RESOLUTION

Microsoft has released an updated version of the Ios.vxd file that corrects this problem. The updated file is: 

   IOS.VXD version 4.00.953 (3/19/96, 68,825 bytes) and later
To install the updated Ios.vxd file, follow these steps:

  1. Download the IOSUPD.EXE file from one of the online services listed below to an empty folder.

  2. In My Computer or Windows Explorer, double-click the IOSUPD.EXE file you downloaded in step 1.

  3. Follow the instructions on your screen. 

    You can find IOSUPD.EXE (size: 174672 bytes) 
                       , a self-extracting file, on the following services:
  4. Microsoft's World Wide Web Site on the Internet 

          On the www.microsoft.com home page, click the Support icon.
      Click Knowledge Base, and select Windows 95 as the product.

          Enter kbfile IOSUPD.EXE (size: 174672 bytes) 
                             , and click GO!
      Open the article, and click the button to download the file.


  5. Internet (anonymous FTP)

          ftp ftp.microsoft.com
      Change to the Softlib/Mslfiles folder.
      Get IOSUPD.EXE (size: 174672 bytes) 

    

  6. Microsoft Download Service (MSDL)

          Dial (425) 936-6735 to connect to MSDL
      Download IOSUPD.EXE (size: 174672 bytes) 

    
For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:

    

       ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online Services


MORE INFORMATION

 


For information about other issues resolved by this update, please see the
following article in the Microsoft Knowledge Base:



   ARTICLE-ID: Q149564
   TITLE     : Poor Performance Reading Video CD in IDE CD-ROM Drive



	
			
	















	






KBCategory: kbfile kbprint kberrmsg

KBSubcategory: win95

Additional reference words: 95 gpf

Keywords          : win95 kberrmsg kbfile kbprint

Version           : 95

Platform          : WINDOWS








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	Last reviewed:  March 17, 1998
	

	© 1998 Microsoft Corporation. All rights reserved. Terms of Use.