Error Message: The Computer Is Not Receiving a Response...

 Last reviewed: March 18, 1998
Article ID: Q151165
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

When you run Dial-Up Networking, you may receive the following error message: 

   The computer is not receiving a response from the modem. Check
   that the modem is plugged in, and if necessary, turn the modem
   off, and then turn it back on.
When you run HyperTerminal or MSN, The Microsoft Network, you may be disconnected immediately after you click Connect.

CAUSE

This behavior can occur if you have an invalid command in the Extra Settings box in the Advanced Connection Settings dialog box, or if your modem is trying to connect too quickly.

RESOLUTION

To resolve this issue, use the following steps:

  1. In Control Panel, double-click Modems.

  2. On the General tab, click your modem and then click Properties.

  3. On the Connection tab, click Advanced

  4. Verify or remove the setting in the Extra Settings box.

  5. Click OK or Close until you return to Control Panel.

  6. Test to determine if the issue is resolved. If the issue is not resolved, in Control Panel, double-click Modems.

  7. On the General tab, click your modem and then click Properties.

  8. On the Connection tab, click Advanced

  9. Add a "&F" setting to the Extra Settings box, and then Click OK or Close until you return to the desktop.

KBCategory: kbtool kberrmsg
KBSubcategory: win95 wincomm
Additional reference words: 95 hypertrm
Keywords : win95 wincomm kberrmsg kbtool
Version : 95
Platform : WINDOWS

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Last reviewed: March 18, 1998
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