Windows Explorer Reports 4 GB of Files as 0 Bytes

 Last reviewed: October 23, 1996
Article ID: Q158045
The information in this article applies to:
  • Microsoft Windows 95 OEM Service Release 2

SYMPTOMS

If the total size of the files in a folder is 4 GB, Windows Explorer reports the size as 0 bytes. If the total size is greater than 4 GB, Windows Explorer reports the total size less 4 GB.

CAUSE

Windows Explorer is limited to reporting a total size of 4 GB in a folder. Although you can see folders larger than 4 GB, Windows Explorer does not report the correct total size.

RESOLUTION

To see the total size for files in a folder, use the DIR command at a command prompt.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Note that the Windows 95 network redirector (Vredir.vxd) is limited to 2-GB files. This behavior is described in the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q127852
   TITLE     : Total Free Space Incorrect on Network Drives Larger than
               2 GB

KBCategory: kbenv
KBSubcategory: win95
Additional reference words: 95 osr2

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Last reviewed: October 23, 1996
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