Windows 95 Setup Problems with Plug and Play Program Active

 Last reviewed: June 20, 1997
Article ID: Q168444
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

When you try to install Windows 95, you may receive the following error message: 

   A fatal exception OE has occured at 0028:xxxxxxxx in VxD VMM(06) + 
   xxxxxxxx
Or, you may receive one of the following types of error messages:
  • A Vwin32 error message displayed on a blue screen.
  • A registry error message.
  • A general protection (GP) fault error message.

CAUSE

This issue can occur if you have a Plug and Play program active in memory when you try to install Windows 95.

RESOLUTION

To resolve this issue, install Windows 95 from a command prompt. To do so, follow these steps:

  1. Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Command Prompt Only from the the Startup menu.

  2. At the command prompt, type 

          <drive>:\setup.exe

    where <drive> is the drive containing your original Windows 95 Setup disk or CD-ROM.

NOTE: You must have real-mode CD-ROM drivers installed to use this method. If you do not have real-mode CD-ROM drivers installed, you cannot access the CD-ROM drive when you restart your computer to a command prompt.

Additional query words: 95 gpf
Keywords : kberrmsg kbsetup win95
Version : 95
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: June 20, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.