"Fatal Exception" Error Suspending and Resuming with MSDLC32

 Last reviewed: July 22, 1997
Article ID: Q171195
The information in this article applies to:
  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release versions 1, 2, 2.1

SYMPTOMS

If you are using the Microsoft 32-bit Data Link Control protocol (MSDLC32) and you suspend Windows 95 (using power management features), you may receive a "Fatal Exception 06" or "Fatal Exception 0E" error message when you resume Windows 95. The error message may be similar to the following message: 

   A fatal exception 0E has occurred at 0028:<xxxxxxxx> in VxD VMM(06)
   + <xxxxxxxx>.

CAUSE

MSDLC32 does not reinitialize a certain variable correctly when the computer is suspended and resumed. This variable may contain random data, resulting in unpredictable behavior when you resume the computer.

RESOLUTION

This issue is resolved by the following updated file for Windows 95 and Windows 95 OEM Service Release 2: 

   Dlc.vxd version 4.10.994 (dated 6/4/97) and later
To install this update, follow these steps:

  1. Download the Dlcupd.exe file from the Microsoft Software Library to an empty folder.

  2. In My Computer or Windows Explorer, double-click the Dlcupd.exe file you downloaded in step 1.

  3. Follow the instructions on the screen.

The following file(s) are available for download from the Microsoft Software Library: 

 ~ Dlc32upd.exe (size: 212640 bytes)
For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online Services

MORE INFORMATION

For additional information about issues resolved by updates to this component, please see the following articles in the Microsoft Knowledge Base: 

    ARTICLE-ID: Q170737
    TITLE     : Windows 95 MSDLC32 Does Not Receive Broadcast Packets

    ARTICLE-ID: Q170736
    TITLE     : Windows 95 MSDLC32 Does Not Receive Multicast Packets

    ARTICLE-ID: Q159344
    TITLE     : Fatal Exception in DLC Running Program from NetWare
                Server

    ARTICLE-ID: Q148765
    TITLE     : Availability of DLC Update for MSDLC32 Protocol
For additional information about MSDLC32, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q139561
   TITLE     : Availability of MSDLC32 and Support Boundaries

Additional query words: 95
Keywords : kberrmsg kbfile kbnetwork osr1 osr2 win95
Version : WINDOWS:95
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: July 22, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.