Postscript Error Printing to Macintosh from Windows NT

Last reviewed: May 14, 1997
Article ID: Q110763

The information in this article applies to:

Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

Printing from a Macintosh computer using Apple 6.x or 7.x Laserwriter drivers to an HP Laserjet IIIsi printer that has its queue defined on a Windows NT computer using HP Postscript drivers, results in a print failure with the following Postscript error page:

   ERROR: invalidaccess
   OFFENDING COMMAND: setdefaulttimeouts

   STACK:

   300
   60
   0

NOTE: This problem may occur with any Postscript printer under similar configurations.

CAUSE

This problem is caused by a bug in SFMPRINT.EXE.

RESOLUTION

Using the newest Laserwriter driver from Apple (version 8.1.1) or the newest driver from HP (version 8.0) allows jobs to be successfully printed.

STATUS

Microsoft has confirmed this to be a problem in Windows NT Advanced Server version 3.1. This problem was corrected in the latest US Service Pack for Windows NT and Windows NT Advanced Server. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.10 kbinterop ntmac NTSrv
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 14, 1997
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